> ## Documentation Index > Fetch the complete documentation index at: https://docs.adclear.ai/llms.txt > Use this file to discover all available pages before exploring further. # Ask Adclear > Ask questions about your rules, promotions, comments and dashboards in plain language, and get answers from your organisation's Adclear data. ## Overview Ask Adclear is an assistant inside Adclear. You type a question, and it looks up the answer in your organisation's Adclear data. For example: * "List all rules for Cyprus" * "Which of my promotions have new comments?" * "Show this month's approval rate" Open it from **Ask Adclear** in the sidebar. > [!NOTE] > > Ask Adclear is turned on per organisation. If you don't see it in the sidebar, speak to your Adclear contact. ## Who can use it Ask Adclear is for members of your organisation. External Reviewers and External Uploaders don't have it. It acts as you. It sees only what you can see in Adclear, in the workspace you're in, and only what your role allows. For example, if your role can't view analytics, it can't read dashboard numbers for you either. See [How roles work](https://docs.adclear.ai/how-roles-work.md). ## What you can ask about | Topic | What it can tell you | | - | - | | **Rules** | The rules that apply in a country, with each rule's scope (where and to what it applies) and its client-facing summary | | **Rule changes** | A rule's change history: when it changed and what changed | | **Promotions** | Find promotions (for example, the ones you uploaded) and read a promotion's details and versions | | **Comments** | The AI and reviewer comments on a promotion, including new ones since a date | | **Dashboards** | The numbers on your dashboards, such as approval rate, with the date range and filters used | Answers include links that open the promotion or other item in Adclear. ### It can't change anything Ask Adclear only reads. It can't upload, submit, approve, comment on, archive or delete anything, and it can't change settings. To make a change, do it in Adclear as usual. ## Asking a question **1. Type your question** Write it in your own words in the box at the bottom of the page. Press **Enter** to send. Press **Shift+Enter** to start a new line. **2. Watch it work** Each lookup shows as a row while it runs, for example "42 promotions". Select a row to see what it looked up and what came back. **3. Ask a follow-up** Ask Adclear remembers the conversation, so you can say "only the ones from last month" or "show those as a table". To stop an answer part way through, select **Stop** or press **Esc**. Long answers are split into steps. If Ask Adclear stops before it finishes, it says so. Ask it to continue and it picks up from there. ## Tables When an answer is a table, you can take it out of Adclear: | Button | What it does | | - | - | | **Copy** | Copies the table so you can paste it into a spreadsheet, such as Google Sheets or Excel | | **Download CSV** | Downloads the table as a CSV file | A long table shows its first rows. Select **Show all** to see every row. ## Your conversations Your conversation stays while the browser tab is open, including if you reload the page or open a linked promotion and come back. It isn't saved anywhere else: * Closing the tab clears it. * Signing out clears it. * Another tab, browser or device starts with an empty conversation. To start again in the same tab, select **Clear chat** at the top of the page. This deletes the conversation; select **Undo** straight away if you need it back. Undo is gone once you send a new message or switch workspace. > [!TIP] > > Keep anything you need, such as a table, by copying or downloading it before you close the tab. ## Checking answers Ask Adclear uses AI to read your data and write the answer. Check important answers against the source, using the links in the answer, before you rely on them. ## Troubleshooting When an answer fails, a message shows under it. Where sending again can help, select **Try again**. | What you see | What to do | | - | - | | Your session has expired. Refresh the page to sign in again. | Reload the page and sign in again. | | You don't have access to Ask Adclear in this workspace. | Your role in this workspace doesn't include Ask Adclear. Speak to your Adclear admin. | | Too many messages in a short time. Wait a moment. | Wait a minute, then select **Try again**. | | Ask Adclear is unavailable right now. | Wait a moment, then select **Try again**. If it keeps happening, contact support. | | This conversation can't continue. Clear the chat to start again. | Select **Clear chat** and ask again. | | An answer is missing something you expect | Check you're in the right workspace. Ask Adclear only sees the workspace you're in, and only what your role can view. | ## Still need help? Contact support at [support@adclear.ai](mailto:support@adclear.ai). This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.