Documentation Index
Fetch the complete documentation index at: https://docs.adclear.ai/llms.txt
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Why upload quality matters
Adclear can only assess what it can clearly see. Poor-quality or incomplete uploads cause the AI to misread text, miss disclosures, or flag issues inaccurately — leading to delays and rework that could have been avoided. This guide is primarily for marketing users preparing files to submit, but it’s also referenced by compliance reviewers when assessing whether an upload is fit for review. If you’re a reviewer, see the Compliance User Guide for guidance on what to do when an upload is too low quality to assess fairly.1. Image quality and resolution
Compressed or blurry images cause Adclear to misread text, misinterpret brand names, and produce inaccurate flags. Why this happens: Screenshots pasted into Word or PowerPoint, images exported from compressed sources, and low-resolution mobile captures all reduce the text clarity Adclear needs.✅ Do this
Upload original files — screenshots taken at full resolution, PDFs exported directly from your design tool, or final creative exports. Zoom in before capturing to confirm text is sharp.
❌ Avoid this
Pasting screenshots into Word or PowerPoint then re-exporting. Uploading blurry, compressed, or mobile-captured images. Including unnecessary cover pages, headers, or stock imagery.
2. Incomplete promotions
Adclear reviews only what is uploaded. If disclaimers, footnotes, or risk warnings aren’t visible in the file, they will be flagged as missing — even if they appear on the live page.✅ Do this
Upload only the final version. Ensure all disclosures, footnotes, and qualifying text are visible in the file. If expandable or tooltip content can’t be captured inline, include it as a separate page.
❌ Avoid this
Submitting drafts or works-in-progress. Assuming Adclear will infer missing tooltip or pop-up content. Uploading an incomplete webpage expecting final disclosures to appear later.
3. Multiple promotions in one file
Combining unrelated promotions into a single PDF creates cross-referencing errors — Adclear may attribute risk from one promotion to another.✅ Do this
Upload each financial promotion as a separate file. Use Adclear’s Batch Upload feature to handle multiple unrelated items efficiently. See Upload Types for guidance on which type to use.
❌ Avoid this
Combining unrelated promotions into one PDF. Manually merging multiple promotions before uploading. Uploading multiple variants without clear identification per file.
4. Cropped screens missing context
Tightly cropped images can remove the qualifying language, risk warnings, or surrounding content that compliance needs to assess your promotion accurately.✅ Do this
Include the full page where context matters. Ensure risk warnings appear alongside claims in the same file. Capture complete sections of webpages — not just banners.
❌ Avoid this
Cropping tightly around headline claims only. Removing surrounding qualifying language. Uploading partial screenshots without the full context of the page.
5. Website link vs. file upload
A common question: is it better to submit a website link or a PDF screenshot?Use a website link when...
The page is live and final. Adclear captures the screenshot automatically, showing the page exactly as it appears — including any dynamically loaded content.
Use a file upload when...
The page isn’t live yet, or you need to record a specific version. Remember that video content won’t be captured from a static upload — include disclosure information from videos as a separate page.
Pre-upload checklist
Run through this before every submission.Is this the final version?
Don’t submit drafts or works-in-progress. Adclear reviews what it sees — incomplete content leads to incorrect flags.
Are all disclosures and risk warnings visible?
Check that footnotes, qualifying text, and risk warnings are all included in the upload — not hidden in tooltips or pop-ups that won’t be captured.
Is the file high resolution and fully readable?
Zoom in on any text-heavy areas. If you can’t read it clearly at full size, Adclear can’t either.
Is there only one promotion per upload?
If you have multiple unrelated promotions, use Batch upload — not a single combined file.
For reviewers: signs of a poor upload
If you’re reviewing a promotion and suspect a flag was caused by a poor upload rather than a genuine compliance issue, request changes and ask the marketing team to resubmit a higher-quality or more complete version.Signs of a good upload
- Sharp, high-resolution image or PDF
- All disclosures, footnotes, and risk warnings visible in the file
- One promotion per file — no merged PDFs
- Full page context, not just a cropped banner
- Final version, not a draft
Signs of a poor upload
- Blurry or pixelated text — Adclear may misread content
- Missing disclaimers or risk warnings that should be present
- Multiple unrelated promotions merged into one file
- Tightly cropped image that removes surrounding qualifying language
- Clearly a draft — placeholder copy or “work in progress” content
Common upload issues and what they cause
| Upload issue | What it leads to |
|---|---|
| Blurry or compressed image | Adclear misreads text, misidentifies brand names, produces inaccurate flags |
| Missing disclaimers or risk warnings | Flags raised for content that may be present on the live page but wasn’t captured |
| Multiple promotions in one file | Risk from one promotion may be attributed to another |
| Tightly cropped screenshot | Qualifying language or context removed — promotion appears non-compliant when it isn’t |
| Draft or incomplete version | Flags raised against placeholder content; final version may be materially different |
You are not required to make a final decision on an upload that is clearly incomplete. Requesting changes for upload quality reasons is a valid review action.