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Documentation Index

Fetch the complete documentation index at: https://docs.adclear.ai/llms.txt

Use this file to discover all available pages before exploring further.

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Overview

Every promotion in Adclear moves through a series of statuses as it progresses from creation through to a final review decision. Understanding what each status means — and who is responsible at each stage — helps both marketing and compliance users track content efficiently.
Some statuses (Escalated and Reviewing Risk) are only available if your workspace has those features enabled. If you don’t see them, they may not be active for your organisation.

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Status Reference

StatusWhat it meansWho acts next
DraftThe promotion has been created but not yet submitted for review. Only the uploader can see and edit it at this stage.Marketing user — submit when ready
Pending ReviewThe promotion has been submitted and is waiting for a compliance reviewer to pick it up.Compliance user — open and begin review
In ReviewA compliance user has opened the promotion and is actively assessing it.Compliance user — reach a decision
ApprovedThe promotion has passed compliance review and is cleared for use.No action required
RejectedThe promotion did not pass review. The compliance user’s comments explain why.Marketing user — review comments, then create a new version or promotion
Changes NeededThe compliance user has requested specific amendments before the promotion can be approved.Marketing user — make the requested changes and resubmit
EscalatedThe promotion has been sent to a legal reviewer for input. (Requires escalations to be enabled in your workspace.)Legal user — respond via comment
Reviewing RiskA marketing user has escalated a Changes Needed decision to a risk acceptor (marketing admin) for review. (Requires risk acceptance to be enabled.)Marketing admin — respond via comment

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Status Flow

A promotion typically follows this path: 
Draft → Pending Review → In Review → Approved
                                   → Rejected
                                   → Changes Needed → (resubmit) → Pending Review
                                   → Escalated → Pending Review
                                   → Reviewing Risk → Changes Needed
You can filter the Campaign Dashboard by status to quickly find promotions at any stage. Saved views let you persist your most-used filter combinations — for example, a view scoped to Pending Review for your jurisdiction.

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Statuses by role

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What marketing users will see on their tasks

Marketing users see a promotion on their tasks when action is required from them:
  • Rejected — review the compliance user’s comments and decide whether to create a new version
  • Changes Needed — make the requested amendments and resubmit
Promotions in Pending Review, In Review, Approved, Escalated, or Reviewing Risk are visible on the Campaign Dashboard but don’t appear on the marketing user’s tasks.

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What compliance users will see on their tasks

Compliance users see a promotion on their tasks when it’s ready for review:
  • Pending Review (unassigned, or assigned specifically to them)
  • Returned after escalation (Pending Review again)
Promotions assigned to a different named reviewer will not appear in a compliance user’s tasks.