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Documentation Index

Fetch the complete documentation index at: https://docs.adclear.ai/llms.txt

Use this file to discover all available pages before exploring further.

What this guide covers

As a reviewer, your role is to assess promotional content submitted by uploaders and make review decisions. This section follows the full journey, from getting oriented with your tasks and the dashboard, through understanding what’s been uploaded and why it matters, to making decisions, handling escalations, and managing claims and policies.
New to Adclear? See Getting started to set up your account before continuing.

How this section is organised

This guide is split into focused pages so you can jump straight to what you need.

Tasks & dashboard

Your working queue, the promotion dashboard, filtering, and exports.

Making decisions

How to review a promotion and apply Approve, Reject, or Request Changes.

Commenting

How to annotate text, images, videos, and PDFs.

Escalations

Escalating to legal and handling risk acceptance flows.

Claims

Reviewing, versioning, and archiving claims.

Policies & disclaimers

Managing compliance policies and reusable disclaimer text.

Two pages worth reading first

These two are referenced repeatedly throughout this guide, and reading them up front will save time later.

Upload types

The four upload types and how decisions apply to each.

Helping Adclear learn

Why your responses to comments train the agents and shape future AI suggestions.

Understanding upload types

Before reviewing a promotion, it’s worth understanding how it was uploaded. The upload type determines what you’re approving and how your decision is applied. For full definitions and decision-application detail per type, see Upload types. A short summary follows.
Upload typeWhat it containsHow decisions apply
Single1 asset1 approval covers the whole promotion
CarouselOne or more frames as 1 promotion1 approval covers all frames. You can’t approve frames individually
VariationsMultiple linked promotionsEach variation reviewed independently. You can also approve them all at once if appropriate
BatchEach item is reviewed as a SingleEach item independent. Once uploaded, you handle them as Singles

Upload quality: what to look out for

The quality of what the uploader submits directly affects what Adclear can assess, and therefore the accuracy of what you’re reviewing. Poor-quality uploads are one of the most common causes of inaccurate AI comments. For a full breakdown of upload quality issues, what causes inaccurate comments, and when to request a higher-quality resubmission, see the Upload quality guide. The “For reviewers” section at the bottom of that page is written specifically for reviewers.
If you suspect a comment was caused by a poor upload rather than a genuine compliance issue, request changes and ask the uploader to resubmit a higher-quality or more complete version of the file. You aren’t required to make a final decision on an upload that is clearly incomplete.

Still need help?

Contact support at support@adclear.ai.