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External reviewer access lets someone outside your organisation review only the promotions assigned to them. Use it when a partner, agency, bank, or other third party must approve content before it can progress.
External reviewer access is an add-on feature. Speak to your Adclear contact to have it enabled for your organisation.

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How external reviewer access works

For internal teams

Invite the reviewer, wait for them to join, grant their jurisdictions, and assign them directly or through a reviewer preset.

For external reviewers

Sign in to a restricted Promotions queue, open assigned work, comment, and record a review decision.
External Reviewer and External Uploader are separate roles. An External Uploader submits their own promotions. An External Reviewer approves promotions submitted by other people.
Each organisation member has one role at a time. Changing an External Uploader to External Reviewer removes their uploader experience for that organisation.

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Set up an external reviewer

You need permission to manage team roles before you can complete these steps.
1

Open Team Members

Go to Settings > Organisation > Team Members.
2

Invite the reviewer

Select Invite team members, enter their email address, and choose External Reviewer. Adclear sends an invitation by email.
3

Wait for them to accept

The person appears as a pending member until they accept the invitation and sign in. They must become an active member before you can set their review permissions.
4

Open Review Permissions

Go to Settings > Workspace > Compliance > Review Permissions. Switch to the workspace where the reviewer will work and find their email address. If they are not listed, return to Team Members and add the active member to that workspace.
5

Grant jurisdictions

Set Reviewable Jurisdictions to the countries the person may review. You can only assign them promotions for those jurisdictions.If they need to review promotions without a country, select All Jurisdictions.
Adclear displays external reviewers by email address. The email domain helps your team distinguish people from different partner organisations.

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Assign an external reviewer

Choose between direct assignment and a reviewer preset.
Open the promotion and select the external reviewer’s email in the reviewer field. The reviewer receives the normal assignment notification, and the promotion appears in their queue.The reviewer must have permission for the promotion’s jurisdiction. Adclear blocks the assignment if the jurisdiction does not match.
Internal users can reassign the reviewer or change the review flow using the same controls they use for internal reviewers. An external reviewer cannot reassign the promotion or edit its review flow.

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Complete an external review

After accepting the invitation, the external reviewer signs in to Adclear and follows these steps.
1

Open Promotions

The Promotions page is your review queue. It shows your current and earlier review assignments.
2

Find the promotion

Search by title or filter by status. The queue also shows the promotion ID, deadline, and current status.
3

Open the promotion

Select a row or choose View details from its actions menu.
4

Review the available context

Read the promotion, AI findings, claims, and comments available on the assigned promotion. Add a comment when the internal team needs more detail.
5

Record a decision

Choose Approve, Reject, or Request Changes. Add the required reason or comment when prompted.
In a sequential preset, an approval moves the promotion to the next step. In a parallel preset, every required reviewer must approve before the promotion is fully approved. See Review decisions for decision guidance.

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What an external reviewer can access

Access remains scoped to explicit assignments. Adding someone to the External Reviewer role does not give them access to every promotion in the organisation.

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Common questions

Confirm that your organisation has external reviewer access. The person must also accept the invitation and have permission for the promotion’s country.
You must name each external reviewer candidate when you apply a preset to a promotion. This keeps promotion access limited to the people your team explicitly selected.
No. External Reviewer and External Uploader are separate roles. Use External submission form and My Submissions for external upload workflows.
Their queue can include earlier review assignments. They cannot discover promotions that were never assigned to them.

How roles work

Compare External Reviewer with the other Adclear roles.

Multi-level approval

Add external reviewers to sequential or parallel reviewer presets.

Review decisions

Choose between Approve, Reject, and Request Changes.

Commenting

Add feedback and collaborate on a promotion.

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Still need help?

Contact support at support@adclear.ai.