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Documentation Index

Fetch the complete documentation index at: https://docs.adclear.ai/llms.txt

Use this file to discover all available pages before exploring further.

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Who this page is for

This page serves two audiences:
  • Internal admins sharing the link with external partners — read this end to end so you understand what your partners will experience and what edge cases to watch for.
  • External submitters who have received the link — focus on the submission flow and what happens after they submit. Once you’ve submitted and signed in, head to the Marketing User Guide for guidance on tracking your submission and responding to comments, and to Helping Adclear Learn for how your responses to AI comments shape the review.

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What it’s for

The external form is a simple web page that people outside your company use to send promotional content into Adclear for review — for example agencies, affiliates, or influencers. They don’t need an Adclear login before they start. This is the same feature referenced as the External Submission Form in the Features Guide.
Your team copies a submission link from workspace settings and shares it with the right third parties.
The link determines which organisation and workspace the submission lands in. If the link doesn’t specify a workspace, it goes to the default workspace for that organisation.

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The submission flow

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What the person filling it in does

They enter basics like name, email, promotion title, and which product, channel, and market apply. They agree to privacy terms. Then they add their creative in one of three ways:

Upload a file

An image, PDF, or other supported format uploaded directly from their device.

Paste text

Copy-paste the ad copy or content body directly into the form.

Paste a URL

Adclear visits the page and captures what’s on it as the asset.
Compared to full Adclear users, external submitters are on a streamlined path: one promotion at a time, not the full range of upload types described in Upload Types.

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What happens after they submit

Adclear creates an account for them — or connects to one that already exists with the same email — and adds them to your organisation with an External Influencer role (see How Roles Work for what that role can do).
1

Confirmation email sent

The submitter receives an email confirming their submission was received.
2

Automatic sign-in

They’re usually signed in automatically so they can open their submission and follow its progress.
3

Fallback

If something blocks automatic sign-in, they can still work from the confirmation email depending on your setup.

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What external submitters see in the app

External users are meant to focus on their submission — not the whole Adclear experience. Menus and options are pared back on purpose. For guidance on tracking the submission, responding to comments, and understanding the review outcomes, see:
Escalations — for example sending something to legal after rejection — only apply if your organisation has turned that workflow on and their access allows it. Whether someone can escalate is a question of how your organisation configures roles and workflows, not part of the form itself. External Influencer users typically do not have escalation rights.

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Important edge case your team should know

If someone who works inside your organisation uses the external link by mistake, they may get the external experience and miss normal tools and visibility. In that case your admins usually need to adjust their role so they behave as a proper internal user again.