Skip to main content
Adclear supports comments on every asset type, attached directly to the relevant part of the asset (a passage of text, a region of an image, a moment in a video, a page of a PDF). This page covers the mechanics. For how to respond effectively to Adclear’s AI comments and why response quality affects review cycle times, see Helping Adclear learn.

​
Adding inline comments

Pick the asset type you’re commenting on.
Highlight any portion of the text on the Submit for review page. A Comment button appears next to the highlighted text. Click it to attach a comment to that passage. Hover the comment icon in the top-right corner of the text for a reminder.The text becomes highlighted and clickable in the right-hand panel. Click Locate in the right panel to jump back to any comment.
If you start a comment and navigate away before sending it, it’s kept as a draft and restored when you return.

​
Comments across versions

When you upload a new version, the review picks up where it left off:
  • Findings that still apply come with it. Adclear AI checks the earlier findings against the new version and carries forward the ones that are still there.
  • Open reviewer requests come with it too. A compliance reviewer’s request for a change is carried while it is still open. When the new version makes the change, the request is marked as resolved on the earlier version with a green tick.
  • Everything else stays where it was written. General discussion, approvals and status notes stay on their version, and resolved or deleted comments are not carried.
A carried comment shows a V1 badge naming the version it was first written on. Replies appear oldest first, with each reply labelled by version. Replies from other versions are read-only, and you reply on the current version as usual. A comment that was pinned to a page or image is carried without its pin.

​
@mentions

Tag colleagues in any comment using the @ symbol followed by their name. They’ll be notified and can respond directly in the thread. To reach the Adclear team, for example about how a comment was made by AI, type @ and choose Adclear Support. Your message goes to our support inbox. See Helping Adclear learn for guidance on when to use it. Comments and reactions from Adclear team members appear under the name Adclear Support.

​
Collaborators

When a collaborator is added to your promotion, they receive an email notification and will receive review decision updates alongside you.

​
If comments are not showing

  • Refresh the page. Comments load separately from the promotion, so a slow or failed load can leave the panel empty.
  • If a colleague can see a comment that you cannot on the same version, contact support.

Helping Adclear learn

How comment quality calibrates the AI agents.

Submitting for review

The full submission workflow.

Versions

Upload a new version after comments.

​
Still need help?

Contact support at support@adclear.ai.