Documentation Index
Fetch the complete documentation index at: https://docs.adclear.ai/llms.txt
Use this file to discover all available pages before exploring further.
Overview
Claims are substantiated marketing statements reviewed separately from promotions. They follow the same review workflow.
Claim review actions
| Action | Resulting status | Notification sent |
|---|
| Approve | Approved | Claim approved email to owner |
| Reject | Rejected | Claim rejected email to owner |
| Request Changes | Changes Needed | Changes requested email to owner |
Assigned reviewer on claims
A specific reviewer can be assigned when a claim is created. The assigned reviewer receives the notification, and other reviewers with permission for the relevant market can still pick it up.
Claim versions
Claims can have multiple versions. Comments are version-specific - V2 comments are not visible on V1. Use the version switcher to move between versions. Each shows its own data, status, and comments.
Archiving claims
Claims can be archived by Compliance Admin and Marketing Admin users. If you need a claim archived and don’t have those permissions, ask an admin to do so from the three-dot menu on the Claims page. See How Roles Work for the full permission breakdown.
Still need help?
Contact support at support@adclear.ai.
