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Webhooks send Adclear events to a URL you choose, so you can connect Adclear to Jira, Asana, Zapier, Make or your own service. You manage endpoints yourself from Settings, without asking the Adclear team to configure them for you.

Before you start

You need permission to manage organisation settings. Open Settings, then go to Developers and Webhooks.
Webhooks appear only where they are enabled for your organisation. If the page says webhooks are not enabled, contact support.
If you already receive webhooks that Adclear configured for you during onboarding, those keep working. The endpoints you add here are separate and use their own signing secret and event names. See Webhooks for the payloads and how to verify a signature.

Add an endpoint

1

Start a new endpoint

Select Add an endpoint.
2

Enter the URL

The URL must use https and be reachable from the internet. Use a tunnel if you are still developing locally. Adclear also refuses a URL that carries credentials or a fragment, or that points at an IP address or a hostname it cannot resolve, and tells you which of those it was.
3

Describe it

The description is optional and holds up to 200 characters. It appears beside the URL in the endpoint list, which helps when you have several.
4

Choose the events

Pick Everything or Let me select individual events. A new endpoint starts on Everything.
5

Add custom headers

Optional. Add a header name and value for anything your receiver needs, for example a static token of its own.
6

Create it

Select Create endpoint. Adclear shows the signing secret once, on the next screen. Copy it before you leave the page.
A workspace holds up to 20 endpoints. If you try to add one more, the endpoint is not created and Adclear tells you the limit. Delete an endpoint you no longer need, then add the new one.

Choose which events to send

Everything sends every event, including ones Adclear adds later. Choosing individual events means you have to come back here when a new event you want appears. The individual events are grouped by what they are about, and the search box matches on the event name, its title and its description.

The signing secret

Every request carries an Adclear-Signature header that your receiver checks against the endpoint’s signing secret. Do not act on a request until that check passes. Adclear shows the secret once, when you create the endpoint, and cannot show it again afterwards. On the endpoint page, the Signing secret row shows it masked, as whsec_••••••••. To replace a lost secret, open the endpoint and select Rotate secret in the Signing secret row, or Rotate signing secret in the menu at the top of the page. The current secret stops working straight away, so deliveries fail their signature check until you update your receiver with the new one. The new secret is also shown once, in the same row.
Rotating takes effect immediately. Plan the change so your receiver has the new secret ready.

Custom headers

Custom headers are sent with every request to that endpoint. A header cannot use a name Adclear sets itself, such as Adclear-Signature, Content-Type or User-Agent, in any mix of upper and lower case. The endpoint is not saved until that header is renamed or removed. Give every header a name. If a row has a value but no name, the endpoint is not saved and the row shows Give every header a name until you add one. A row left completely empty is ignored.

Read the endpoint page

The top of the endpoint page shows the URL, its status and four numbers:
  • Success rate across the most recent finished deliveries. Deliveries still being retried are left out.
  • Last successful delivery, or Never if nothing has got through yet.
  • Failures in a row. Adclear switches the endpoint off when this reaches 20.
  • Subscribed to, either All events or how many you picked.

Read the delivery log

The endpoint page lists its recent deliveries with the event, the outcome, how many attempts it took and when it started. Select a row, or move to it with the keyboard and press Enter, to open the delivery. It shows the request body Adclear sent and a timeline of every attempt: the status code your server returned, how long it took, and the response from your server. If Adclear could not reach your server at all, the attempt says so and why. Two labels can appear beside an event:
  • Resent marks a delivery you created with Resend. The original row stays as it was.
  • Details deleted marks a delivery whose request and response bodies have passed the retention window.
Use Filter to narrow the log by outcome or event. The filters apply to the most recent 100 deliveries, not to your whole history. Refresh the log with the refresh button beside Filter.

What is kept, and for how long

Request and response bodies are kept for 7 days and then cleared. The delivery row itself stays, so the log remains readable: what goes is the content of the message. Resend replays the stored body, so it is available only while that body is still there. Once a delivery is marked Details deleted, resending it is no longer possible.

Retries

Adclear makes up to 8 attempts for one delivery, spread over about 21 hours. The first attempts are close together so a brief outage is absorbed within minutes, and the later ones are further apart so a receiver that is down for the evening is still caught by the morning.

Send a test event

Select Send a test event at the top of the endpoint page. The test takes the same path as a real event, signing and retries included, and appears in the delivery log like anything else, so what you see there is what production looks like. The test event is a promotion.created with all-zero ids and an obvious name, so it cannot be mistaken for a real promotion in your system. You cannot send a test event to an endpoint that is switched off. The button is greyed out until you turn the endpoint back on.

Turn an endpoint off and on

Use the Active switch on the endpoint page to stop sending without deleting the endpoint. An inactive endpoint receives nothing. Adclear also switches an endpoint off by itself after 20 failed deliveries in a row. The endpoint page says which of the two happened, and the endpoint list marks it as switched off. To bring an endpoint back, fix your receiver and select Turn it back on. That also clears the run of failures, so the count starts again from zero.

Delete an endpoint

Select Delete endpoint in the Danger zone at the bottom of the endpoint page, or in the menu at the top of the page. Deleting an endpoint stops its deliveries straight away and removes its delivery history with it. This cannot be undone. Switch the endpoint off instead if you want to keep the history.

Webhooks

Payloads, headers and signature verification for developers.

Settings

Other workspace and organisation settings.