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Overview

Ask Adclear is an assistant inside Adclear. You type a question, and it looks up the answer in your organisation’s Adclear data. For example:
  • “List all rules for Cyprus”
  • “Which of my promotions have new comments?”
  • “Show this month’s approval rate”
Open it from Ask Adclear in the sidebar.
Ask Adclear is turned on per organisation. If you don’t see it in the sidebar, speak to your Adclear contact.

Who can use it

Ask Adclear is for members of your organisation. External Reviewers and External Uploaders don’t have it. It acts as you. It sees only what you can see in Adclear, in the workspace you’re in, and only what your role allows. For example, if your role can’t view analytics, it can’t read dashboard numbers for you either. See How roles work.

What you can ask about

Answers include links that open the promotion or other item in Adclear.

It can’t change anything

Ask Adclear only reads. It can’t upload, submit, approve, comment on, archive or delete anything, and it can’t change settings. To make a change, do it in Adclear as usual.

Asking a question

1

Type your question

Write it in your own words in the box at the bottom of the page. Press Enter to send. Press Shift+Enter to start a new line.
2

Watch it work

Each lookup shows as a row while it runs, for example “42 promotions”. Select a row to see what it looked up and what came back.
3

Ask a follow-up

Ask Adclear remembers the conversation, so you can say “only the ones from last month” or “show those as a table”.
To stop an answer part way through, select Stop or press Esc. Long answers are split into steps. If Ask Adclear stops before it finishes, it says so. Ask it to continue and it picks up from there.

Tables

When an answer is a table, you can take it out of Adclear: A long table shows its first rows. Select Show all to see every row.

Your conversations

Your conversation stays while the browser tab is open, including if you reload the page or open a linked promotion and come back. It isn’t saved anywhere else:
  • Closing the tab clears it.
  • Signing out clears it.
  • Another tab, browser or device starts with an empty conversation.
To start again in the same tab, select Clear chat at the top of the page. This deletes the conversation; select Undo straight away if you need it back. Undo is gone once you send a new message or switch workspace.
Keep anything you need, such as a table, by copying or downloading it before you close the tab.

Checking answers

Ask Adclear uses AI to read your data and write the answer. Check important answers against the source, using the links in the answer, before you rely on them.

Troubleshooting

When an answer fails, a message shows under it. Where sending again can help, select Try again.

Still need help?

Contact support at support@adclear.ai.