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The mechanics below cover how to leave comments on each asset type. For how to respond effectively to AI-generated comments, including the difference between Agree, Please Action, Relevant Not Required, and Dismiss, see Helping Adclear learn.

Adding comments

Pick the asset type you’re reviewing.
Highlight any portion of the text on the Submit for review page. A + button appears next to the highlighted text. Click it to attach a comment to that passage.The text becomes highlighted and clickable in the right-hand panel. Click Locate in the right panel to jump back to any comment.

Flagging something Adclear missed

If Adclear should have raised an issue and did not, flag it from the comment box. A flagged comment goes to the Adclear team as a missed issue, and what you pin tells them where to look.
Flagging is being rolled out gradually. If the flag button is not in your comment box yet, add a sticky comment and tag @Adclear Support instead, as described in Helping Adclear learn.
1

Switch the flag on

In the right-hand panel, click the flag button next to the comment box before you post. Its tooltip reads “Flag something Adclear missed”. Only a new comment can be flagged, not a reply.
2

Describe what was missed

Write the comment as you normally would and post it. The posted comment carries a purple flag, so everyone can see it reports a missed issue.
3

Pin it where it was missed

Click “Pin where Adclear missed it” on the comment, then click the spot on the image, page or slide. On a video or audio promotion, click the timeline at the moment it happens. On a text promotion, click a word or select the passage. You can drag the marker afterwards to adjust it.
A comment you post with the flag on from the asset itself (a marker on an image or a PDF page, a highlighted passage, or a comment with a timestamp attached) is pinned already. To change a flagged comment, use “Edit flag” from its menu. “Delete flag” removes the comment and withdraws the report.

Still need help?

Contact support at support@adclear.ai.