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Overview

Frame.io import lets you bring a video into Adclear by pasting a Frame.io link, instead of downloading the file and re-uploading it. You connect your Frame.io account once, paste a share or file link, and Adclear pulls the video in so you can finish filling in the promotion details and submit.

Connect once

Sign in to Frame.io a single time per account. Adclear remembers the connection until it expires.

Paste a link

Use a Frame.io share link (f.io/…) or an in-app file link (app.frame.io/…).

Background import

The video downloads into Adclear in the background while you fill in the promotion details.

Video promotion

The imported video becomes the asset on a single promotion, reviewed like any other video.

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Connect your Frame.io account

1

Open the New Promotion page

Go to Promotions, click + Add New, and select the Single upload type.
2

Choose Frame.io

Below the upload zone, select Frame.io.
3

Connect

Click Connect Frame.io account. A window opens to sign in with Adobe (Frame.io uses Adobe sign-in). Approve access.
4

Confirm the connection

The window closes and the panel shows Connected as your-email@example.com. You only do this once per account.
The connection can expire after a period of inactivity. When it does, the panel shows Reconnect your Frame.io account. Click Reconnect Frame.io and sign in again.
If nothing happens when you click Connect, your browser may have blocked the sign-in window. Allow pop-ups for Adclear and try again.

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Import a video

1

Paste the Frame.io link

In the Frame.io link field, paste a share link (https://f.io/…) or an in-app file link (https://app.frame.io/…).
2

Click Import

Adclear checks the link, shows a thumbnail of the video, and starts pulling it in.
3

Wait for the import to finish

A progress bar shows the download. Large files take longer. You can keep filling in the promotion details while it runs.
4

Create and submit

Once the import completes, finish the promotion fields and click Create Promotion, then Submit for Review when ready.

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Supported videos

RequirementSupported
FormatsMP4, MOV
Maximum size2 GB
The link must point to a video your connected Frame.io account can access. Make sure the file is shared with the account you signed in with.

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While the import runs

The video downloads from Frame.io into Adclear in the background, so a large file does not block the page. A thumbnail and a progress bar appear while it works. A playable preview of the video becomes available once the promotion is created.

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Troubleshooting

Frame.io needs to finish processing a file before it can be downloaded. Wait until it is ready in Frame.io, then import again.
Only MP4 and MOV files up to 2 GB are supported. Export a supported format from Frame.io, or trim the file below the size limit.
If the panel shows Reconnect your Frame.io account, your session has expired. Click Reconnect Frame.io and sign in again.

Submitting for review

Create a promotion, fill in the required fields, and submit it.

Upload types

The four upload types and when to use each.

Upload quality guide

How to make sure Adclear can assess what you upload.

Helping Adclear learn

Why response quality matters and how it shortens review cycles.

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Still need help?

Contact support at support@adclear.ai.